On the ‘Plugins’ page in WordPress, find the ‘LetMeHelp’ plugin.Click on the ‘LetMeHelp’ link to access the plugin settings.From the WordPress dashboard, locate the ‘LetMeHelp’ link in the main navigation menu on the side of the screen.Activate the plugin through the ‘Plugins’ screen in WordPress.Īfter installing the plugin, you can access the LetMeHelp settings in two ways:.Then upload it via Plugins → Add New → Upload.
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Download the LetMeHelp plugin from and make sure the folder is zipped.Go to Plugins → Add New and search for “LetMeHelp”.Note, the plugin does not include contact form functionality. Screenshot of the Destionation Page: This screenshot showcases the destionation page that appears if the user is unable to find a pre-existing solution. Screenshot of the "Nothing Found" section: This screenshot showcases the section that appears if the user enters a keyword that does not match any of the assigned links. Screenshot of the "Result" section: This screenshot showcases the section that appears if the user enters a keyword that matches one of the assigned links. Screenshot of the Subject Form: The first step of the multi-step process, where users enter their subject/reason for contacting the website. Screenshot of the LetMeHelp block in the editor, displaying the Block Preview interface. Screenshot of the LetMeHelp block in the editor, displaying the Block Settings interface. Screenshot of the LetMeHelp plugin's interface for managing existing Links on the Settings page. Screenshot of the LetMeHelp plugin's 'Add New Link' interface in the Settings page. Improved user experience: Providing customers with quick access to the information they need fosters a positive perception of the brand, helping build trust and loyalty with customers, which is vital for any business.Streamlined support process: LetMeHelp’s multi-step approach helps to ensure that the contact form is displayed only when necessary, preventing unnecessary support requests and enabling the support team to focus on more complex queries.This frees up resources that website owners can allocate elsewhere in their business while allowing visitors to receive faster answers to their support requests. Time-saving for both website owners and visitors: By offering potential solutions to common issues upfront, LetMeHelp helps to reduce the need for customers to contact support directly.This approach helps reduce the number of support requests you receive by enabling users to find the solutions they need without having to contact you directly. If a match is found, the plugin displays the relevant links to the user, providing quick and easy access to the information they need. Once a user submits their reason for contact, the plugin will search through the defined links to find possible solutions to their inquiry. The plugin allows you to define possible contact reasons and links to resources that address each reason. With this plugin, you can create a form that asks users to enter a reason for their inquiry or issue.
This plugin provides a simple approach to handling support requests on a WordPress website.
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